What is the primary role of a claims adjuster in an insurance company?

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The primary role of a claims adjuster in an insurance company involves evaluating insurance claims and determining the appropriate compensation for policyholders. This process entails investigating the facts surrounding a claim, which includes assessing damages, reviewing policy details, speaking with claimants and witnesses, and gathering any necessary documentation. The adjuster's goal is to ensure that claims are handled fairly and efficiently, providing the correct compensation based on the policyholder's coverage and the circumstances of the claim.

This role is critical in the insurance process, as it helps maintain trust between the insurer and insured by ensuring that claims are settled in line with the terms of the insurance policy. Adjusters must have a strong understanding of both the legal and technical aspects of insurance to make informed decisions about claims. Thus, option B accurately identifies the core responsibilities of a claims adjuster within the insurance industry.

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